This week’s Two Minute Tech Tip demonstrates how to add automatic, live captions to your Zoom meetings in real-time. That means your participants will be able to turn closed captions on and off during your meeting.
There are two different methods for providing automatic, live captions in Zoom. You can use Zoom’s live transcription service or Otter.ai’s live transcription service. There may be errors in the captions provided by either service as they are both provided by an AI program.
Choosing between Zoom Automatic Live Transcription and Otter.ai Live Notes Transcription
Whether you choose to use Zoom’s live transcription service or Otter.ai’s live transcription service will depend on whether you are recording your Zoom meeting in order to upload it to Planet eStream or Canvas.
If you’re recording your event, you’ll need to provide a closed caption file (.SRT) to upload alongside your video, as captions will not be captured in your Zoom recording. You can do this by using Otter.ai’s live transcription service.
If you have used Zoom’s live transcription to provide your captions, you’ll need to upload your video to Otter.ai to get captions.