Accessibility statement for GSA Library Services Website   

This accessibility statement applies to the Glasgow School of Art’s Library Services website (https://lib.gsa.ac.uk/). 

This website is run by GSA Library Services. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts 
  • zoom in up to 300% without the text spilling off the screen 
  • navigate most of the website using just a keyboard 
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver). Users of NVDA are recommended to use Chrome. 

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is 

 
We know some parts of this website are not fully accessible: 

  • Some videos do not have audio description or a media alternative; 
  • There is no accessible alternative to our GSA Library maps; 
  • There is no accessible description of our Twitter widget; 
  • The size and spacing of the text within the Twitter widget cannot easily be changed; 
  • Focus is not visible on the menu until you select a menu item. 

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

We’ll consider your request and get back to you in 5 days. 

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact LTHelp@gsa.ac.uk 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Visiting us in person 

Our ground-floor Service Desk is fitted with a hearing loop. 

Technical information about this website’s accessibility 

Glasgow School of Art Library Services is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 

Non-accessible content 

The content listed below is non-accessible for the following reasons: 

Non-compliance with the accessibility regulations 

Some videos do not have audio description or a media alternative. This fails against WCAG 2.1 success criterion 1.2.3 Audio Description (Pre-recorded) (Level A). As we publish new videos, we’ll make sure that these videos have media alternatives. We will continue to create media alternatives for existing videos: please get in touch if you’d like us to prioritise any specific videos. Some videos do not have audio description or a media alternative. 

Focus is not visible on the menu until you select a menu item. This problem is undergoing investigation. 

There is no accessible alternative to our GSA Library maps; these will be produced by the end of February 2023. Please contact GSA Library Services if you’d like help finding your way around the GSA Library. 

There is no accessible description of our Twitter widget; furthermore, the size and spacing of the text within the Twitter widget cannot easily be changed. GSA Library Services recommends viewing our Twitter page at https://twitter.com/GSAlibrary/ 

Content that’s not within the scope of the accessibility regulations 

The accessibility regulations 2018 do not require us to remediate inaccessible PDFs if they are not essential to our services and were published prior to 23 September 2018. Some PDFs that fall into this category may exist on the GSA Library Website. 

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. 

Preparation of this accessibility statement 

This statement was prepared on 19/01/23.  

This website was last tested in December 2022. The test was carried out by Glasgow School of Art Library Services. 

We used the WCAG Evaluation Methodology to decide on a sample of pages to test. Find out more about our sampling method.