Library Services website Accessibility Statement

This accessibility statement applies to the Glasgow School of Art’s Library Services website (https://lib.gsa.ac.uk/). 

This website is run by GSA Library Services. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts 
  • zoom in up to 300% without the text spilling off the screen 
  • navigate most of the website using just a keyboard 
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver). Users of NVDA are recommended to use Chrome. 

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is 

We know some parts of this website are not fully accessible: 

  • Some videos do not have audio description or a media alternative 
  • The carousel on our homepage is not keyboard navigable, lacks a stop/start button, and the ‘Read more’ link does not describe the purpose of the link 
  • Embedded PDFs do not reflow within the browser 
  • Embedded Padlet boards do not have sufficient colour contrast 
  • The website lacks bypass blocks 
  • Content is not always presented in a meaningful sequence and the search box is missing from the focus order 

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

We’ll consider your request and get back to you in 5 days. 

If you cannot view the map on our home page, call us or email us via our Contact Us page for directions. 

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact LTHelp@gsa.ac.uk 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Visiting us in person 

Our ground-floor Service Desk is fitted with a hearing loop. 

Technical information about this website’s accessibility 

Glasgow School of Art Library Services is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 

Non-accessible content 

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations 

Some videos do not have audio description or a media alternative. This fails against WCAG 2.1 success criterion 1.2.3 Audio Description (Pre-recorded) (Level A). As we publish new videos, we’ll make sure that these videos have media alternatives. We will continue to create media alternatives for existing videos: please get in touch if you’d like us to prioritise any specific videos. 

The carousel on the Library Services website homepage is not accessible and fails against several criteria. It is not compliant with WCAG 2.1 success criterion 2.1.1 Keyboard (Level A) as it lacks a start/stop button, fails to pause when the space bar is keyed. It also fails against criterion 2.4.4 Link Purpose as the ‘read more’ links are unhelpful and do not contain relevant context for users. Additionally, the content in the carousel is not presented in line with criterion 1.3.2 Meaningful Sequence. This carousel will be replaced entirely during the Summer 2022 update of the GSA Library Services website. 

Some images lack alt text or have unhelpful alt text, failing against WCAG criterion 1.1.1 Non-text content (Level A). These images are corrected as they are identified. The Learning Technology team will continue to offer training in accessibility to staff members to ensure this is not an ongoing issue.  

The search button is missing from the focus order of the site, which fails against WCAG criterion 1.3.2. This will be corrected in the Summer 2022 update of the GSA Library Services website.  

The ‘Submit’ button on the Suggest a purchase form and many of our embedded Padlet boards fail against criterion 1.4.3 Contrast (Minimum) Level AA. This will be corrected in the Summer 2022 update of the GSA Library Services website. Until then, users could try the Chrome High Contrast extension to resolve the issue. 

The website fails against criterion 2.4.1 Bypass Blocks (Level AA) as it lacks any bypass blocks. This will be resolved in the Summer 2022 website update. 

Upon searching, blog posts are not included in the focus order of the site and lack appropriate region on the page. This fails against criteria 2.4.3 Focus Order (Level AA). This will be resolved in the Summer 2022 website update.  

Some of our embedded PDFs are not tagged appropriately and may not be fully accessible to users with a screen reader. Currently, GSA Library Services is offering training to all staff in creating accessible documents to remedy this issue. If you require access to a PDF which is not accessible, please contact LTHelp@gsa.ac.uk.  

Content that’s not within the scope of the accessibility regulations 

The accessibility regulations 2018 do not require us to remediate inaccessible PDFs if they are not essential to our services and were published prior to 23 September 2018. Some PDFs that fall into this category may exist on the GSA Library Website. 

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. 

Preparation of this accessibility statement 

This statement was prepared on 05/05/2022.  

This website was last tested in December 2021. The test was carried out by Glasgow School of Art Library Services. GSA Library Services used the WCAG Evaluation Methodology to decide on a sample of pages to test. Please contact lthelp@gsa.ac.uk if you would like to know more about the sampling method or our roadmap for fixing accessibility issues.