Learning Technology Help & FAQs

If you have any questions relating to IT in the library, or experience any problems, we have a Learning Technology Help Desk on Level 2 which is currently open 09.00-17.00 Monday-Friday during term time.

Our Computer Centre is an open-access area located on Level 2 of the library, which is available to all GSA students and staff to use. The area has both iMacs and Windows 7 PCs, all with the full Adobe suite, MS Office and Internet access. Unfortunately, our computing facilities are not available to external members of the Library.

You can find updates from our Learning Technology team on our eLearning Blog

If you have any questions about Learning Technology you can contact us at LTHelp@gsa.ac.uk. However, please browse the following User Guides, which will answer many of the more common questions:

Frequently Asked Questions

Email

How do I access my GSA email on the web?

How do I add my GSA email account to the email app on my phone or tablet?

WiFi

How do I connect my device to GSA WiFi? (GSA students/staff)

How do I manage the devices that I have registered for WiFi access? (GSA students/staff)

How do I connect my device to GSA WiFi? (Guests and Visitors)

Printing

How do I top up my print credit online?

How do I print from library computers?

How do I print from my own laptop, tablet or smartphone?

How do I use the library printers/photocopiers?

How do I compress a batch of images so that they print more quickly?

Scanning

How do I scan in the library?

Storage

Where can I save my work when using the library computers?

Software Support

Where can I find online help with Photoshop, Illustrator or nearly any other piece of software?